Privacy Policy

Privacy Policy

PG Sports Academy

1. Data Controller

In accordance with the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you that:

2. What Personal Data We Collect

We may collect and process the following data:

  • Full name
  • Email address
  • Phone number
  • Child’s details (for camp bookings)
  • Payment and billing information
  • Any information submitted through forms, bookings, or lead generation ads
  • Communication data (calls, messages, or inquiries)
  • Technical data (IP address, browser type, device information, cookies)

We do not intentionally collect sensitive personal data beyond what is necessary.

3. Purpose of Data Processing

Your data is used for:

  • Managing camp bookings and registrations
  • Communicating with you regarding services
  • Processing payments
  • Providing customer support
  • Managing enquiries from forms, phone calls, or advertising campaigns
  • Sending marketing communications (only with consent)
  • Running and optimizing advertising campaigns (Meta Ads, Google Ads)
  • Creating custom audiences and retargeting campaigns
  • Analyzing website traffic and user behavior
  • Improving website performance and services

4. Legal Basis for Processing

We process your data based on:

  • Consent (form submissions, marketing opt-ins, cookies)
  • Contractual necessity (booking camps/services)
  • Legal obligations (tax and accounting requirements)
  • Legitimate interest (service improvement, fraud prevention, advertising optimization where permitted)

5. Advertising & Tracking Technologies

We use advertising and tracking tools to measure performance and improve our marketing:

Meta (Facebook & Instagram Ads)

We may use Meta technologies such as the Meta Pixel and Conversion API to:

  • Track user interactions on our website
  • Measure ad performance
  • Create custom audiences and lookalike audiences
  • Deliver personalized ads

Google Ads & Google Analytics

We use Google tools to:

  • Track conversions and user actions
  • Measure campaign performance
  • Run remarketing campaigns
  • Analyze website traffic and behavior

Call Tracking

We may track phone calls generated from ads to:

  • Measure campaign effectiveness
  • Improve customer service

These tools may collect data such as IP address, device information, and browsing behavior.

6. Data Retention

Your data will be stored:

  • As long as necessary to provide services
  • As required by law (e.g., tax obligations)
  • Until you withdraw consent or request deletion

7. Data Sharing

We do not sell your data.

Your data may be shared with:

  • Advertising platforms (e.g., Meta, Google)
  • Payment providers
  • Booking and CRM systems
  • IT and hosting providers
  • Analytics providers
  • Legal authorities (if required by law)

All third parties are required to comply with GDPR.

8. International Data Transfers

Some providers (e.g., Google, Meta) may process data outside the European Economic Area (EEA).

In such cases, we ensure:

  • Standard Contractual Clauses (SCCs)
  • Adequate safeguards in accordance with GDPR

9. Your Rights

You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing (including marketing and profiling)
  • Data portability

To exercise your rights, contact: info@pgsportsacademy.com

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

10. Cookies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyze traffic
  • Track advertising performance
  • Enable remarketing and personalized ads

You can accept, reject, or manage cookies via our cookie banner.

For more details, please see our Cookie Policy.

11. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers
  • Encryption where applicable
  • Access control measures

12. Children’s Data

Since our services involve minors:

  • Data is collected only with parental or legal guardian consent
  • We apply additional safeguards to protect children’s data

13. Changes to This Policy

We may update this policy at any time. Updates will be posted on this page.

14. Contact

For any privacy-related questions:

📧 info@pgsportsacademy.com
📞 +34 608 161 035

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